Products
Where are the products made, and how do you ensure their premium quality?
All yeoul skincare products are proudly made in Korea at Kolmar Korea, one of the world’s leading skincare manufacturers. Every formula is carefully crafted using premium, science-backed ingredients and balanced to deliver both safety and visible results. We tested each product extensively with real Indian users over multiple cycles of feedback, refining textures, absorption, and combinations of ingredients each time. By combining Korean expertise with a deep understanding of Indian skin, climate, and daily routines, we ensure that every product performs exceptionally and meets the real needs of the people who use it.
Will the products suit my skin type and daily routine?
Yes. Every formula is gentle, stable, and effective across skin types and seasons. All yeoul products are dermatologist-tested and clinically tested on sensitive skin. We designed them to fit naturally into daily routines and protect against environmental stressors. Before launch, we observed how real people used the products in their everyday life, dealing with heat, humidity, and busy schedules, and refined the formulas to ensure they deliver visible results while feeling effortless.
Shipping & Orders
When can I expect my order to arrive?
Orders are typically processed on the same working day, while orders placed on non-working days are processed on the next working day. After dispatch, delivery usually takes 3-7 business days depending on your location within India. Every package is carefully handled to ensure your products arrive safely and in perfect condition. Once your order ships, you’ll receive a tracking number and delivery updates by email.
How can I track my order?
You can track your order anytime through the Track My Order page on our website or via the Chat icon at the bottom right by entering your order details. Your tracking ID and delivery updates will also be sent to your email.
Community Support
How can I contact yeoul with questions or feedback?
We’d love to hear from you. You can contact us through the Contact Us page by submitting the form, or email us at care@yeoul.in. You can also reach us on WhatsApp using the icon at the bottom right of the page. Our team will get back to you as soon as possible during business hours.
Where can I sign up to become a yeoulite and join the community?
You can apply through the Community > Join yeoulite page. Once you join, you’ll receive updates on exclusive events, rewards, and opportunities to share your feedback with us.
What benefits does the yeoulite Program offer?
Members of the yeoulite Program enjoy early access to new products, special bundles, and the chance to contribute feedback that directly shapes our future products. It’s our way of staying connected with the people who use yeoul every day.
